At We Serve Healthy, your privacy is of utmost importance to us. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with our brand.
By accessing or using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
a. Personal Information
Information you voluntarily provide to us while placing an order, registering, or contacting us, including:
Full name
Contact number
Email address
Delivery address
Billing information (excluding full card details, which are securely processed by payment gateways)
b. Non-Personal Information
Automatically collected through cookies, analytics tools, and server logs, such as:
Browser type and device information
IP address
Pages visited and duration of visit
Referring website or search engine
c. Health & Dietary Preferences (Optional)
If you provide dietary preferences or allergies during order placement, we use this information solely to customize your meals and improve our offerings.
2. How We Use Your Information
We use the collected data to:
Process and deliver your orders efficiently.
Communicate order updates, offers, and service-related announcements.
Enhance user experience and website functionality.
Conduct internal analytics, quality checks, and service improvements.
Comply with applicable laws and regulatory requirements.
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
3. Data Sharing & Disclosure
Your information may be shared with:
Authorized service providers: Such as payment gateways, courier partners, and IT support, strictly for operational purposes.
Legal authorities: When required by law, court order, or government regulation.
Analytics platforms: To improve website performance and understand user behavior (non-identifiable data only).
All third parties are contractually obligated to handle your data securely and in accordance with this Privacy Policy.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience and remember your preferences.
You may disable cookies through your browser settings, but some website features may not function properly without them.
Cookies do not collect personally identifiable information unless you voluntarily provide it.
5. Data Security
We implement industry-standard encryption and firewall protection to safeguard your data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute data security.
6. Data Retention
We retain your information only for as long as necessary to:
Fulfill the purposes outlined in this policy.
Comply with legal and tax obligations.
Resolve disputes and enforce agreements.
After this period, your data is securely deleted or anonymized.
7. Your Rights
As a user, you have the right to:
Access or request a copy of your personal data.
Correct inaccurate or outdated information.
Withdraw consent or request deletion of your account.
Opt-out of marketing emails and promotional messages anytime.
Our website may contain links to third-party websites or payment gateways. We are not responsible for the privacy practices, content, or security of such external sites. Users are encouraged to review their privacy policies before interacting with them.
9. Children’s Privacy
We Serve Healthy does not knowingly collect or store personal data from individuals under 13 years of age without parental consent. If such information is inadvertently collected, it will be deleted promptly upon discovery.
10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the “Last Updated” date revised accordingly.
11. Contact Us
For any concerns, queries, or complaints regarding this Privacy Policy, please contact:
